Web11 Apr 2024 · It offers improved delivery technologies in response to IT admin requests for more seamless updates, more control over installation time, more battery life, and lighter download size. Note: A one-time 10-GB download to distribution points with your first UUP update. UUP is becoming the default and only way to download quality updates. Web29 Apr 2024 · Agent Workspace is a great tool for agents who need to handle multiple chats and toggle between different open records in one centralized space. The flow is very natural. Agents can accept a live chat interaction and with one button create an incident.
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Web12 Apr 2024 · Customer Service workspace allows agents to work on multiple sessions at a time in a single app while keeping the work organized. Agents can work on up to nine sessions and within a session, they can open up to 10 tabs. A new session is launched when an agent opens a case from the Home session or accepts an incoming conversation. If … Web8 Sep 2024 · This view helps agents more effectively navigate their cases and conversations, as well as address their customers' issues in a timely manner. The inbox … on the rainy river cliff notes
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WebWhen the end user tries to contact the available agent, there is no alert coming for the agent in the workspace inbox if queue schedule is set OOB option (8-5 Weekdays). >> The … WebAgent Workspace Inbox will not show available Walk-Up interactions/work items for Users - Support and Troubleshooting - Now Support Portal. WebHow to send a notification to all available agents on workspace at the same time for a new chat. - Support and Troubleshooting - Now Support Portal. on the rainy river central idea